Privacy Policy

Last Updated: June 2025

Rift Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Rift Ranger (the "Service").

1. Information We Collect

Account Information: When you sign up, we collect your email address to manage your account and provide access to the Service.

Location and Activity Data: Rift Ranger is a location-based game. We collect:

• Precise GPS location data to place game elements in your physical environment.
• Step count and distance data to track your progress and reward physical activity.

Device Information: We collect device-specific information such as your device model, operating system version, and user agent to ensure compatibility and optimize performance.

Payment Data: If you make purchases, your payment information is collected and processed by our third-party payment processor, Stripe. We do not store your credit card details on our servers.

2. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, maintain, and improve the Service.
• Process your transactions and send related information.
• Track your in-game progress based on your physical movement.
• Send you technical notices, updates, and support messages.
• Monitor and analyze trends, usage, and activities in connection with our Service.

3. Sharing of Information

We may share information about you as follows:

• Stripe: To process payments and manage subscriptions.
• Amplitude: To analyze app usage and improve user experience.
• HubSpot: For customer relationship management and support.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

4. Cookies and Local Storage

• Session Cookies: To keep you logged in to your account.
• Local Storage: To store user preferences (like theme) and cached game data.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You can request the deletion of your account and associated data at any time through the settings menu.

6. Your Rights

Depending on your location, you may have the following rights:

• The right to access the personal data we hold about you.
• The right to request the deletion of your personal data.
• The right to export your data in a portable format.
• The right to object to or restrict processing of your data.

7. Regional Disclosures

GDPR (European Union): We process data based on your consent and for the performance of our contract with you.

CCPA/CPRA (California): We do not "sell" your personal information as defined by California law. Learn more on our Do Not Sell My Personal Information page.

LGPD (Brazil) / APPI (Japan): We comply with local data protection regulations regarding the processing and transfer of personal data.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Contact Us